SEE 14 SMART LOYALTY STRATEGIES
TO INCREASE THE SALES OF YOUR STORE

Fidelização de Clientes





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Cartão Fidelidade

LOYALTY CARD

Loyalty card is a tool that helps win customer loyalty and helps your client remember your business.

Just as a ring is used to honor a commitment in a wedding, the card strengthens the bond between your company and your client.

Statistics prove that a client with a loyalty card returns to the establishment 40% more and spends up to 20% more in each purchase. (Source: Super Hiper magazine – year 26 No. 300).

2. SOFTWARE FIDELIZAÇÃO

A Loyalty Program is more than a software, but if you need one, we have the best!

Marka Loyalty Software allows total management of campaigns, from collection of clients’ data to measurement of results.

Fully on-line, the software allows real-time monitoring of results from wherever you are!

Software Fidelização
Programa de Fidelidade

3. CASHBACK: CREDIT FOR THE NEXT PURCHASE

Make your client come back soon.

For each Real in purchases, the client receives credits in cash to exchange for products in future purchases.

4. GATHER AND WIN

Make your client spend more money on the next purchases.

The client accumulates seals and exchanges them for prizes, discounts and advantages. The system may be set up to award seals for frequency in certain days and times or for the purchase of specific products.

Junte e Ganhe Fidelização
Programa de Fidelidade

5. POINTS TO BE EXCHANGED FOR PRIZES

Benefits that are almost inexpensive for the company but with great value for clients.

For each Real in purchases, the client scores points to be exchanged for prizes, gift cards or supermarket products.

6. PRIZE CATALOG

More than 3,000 items available to your client!

Marka Prize Catalog is designed for your company and you can start using it right away.

It is integrated with the Submarino.com website, which ensures prizes will always have their values and images updated automatically.

There are more than 3,000 items available in 20 product categories, and more categories may be added with exclusive products of your company.

Catálogo de Prêmios
Consultoria e Treinamento

7. ASSISTANCE AND TRAINING

Training, engagement and aligning of all in the company is the major tool for a loyalty program and relationships with lasting, real results.

Our techniques align and engage all levels of the company to achieve the client loyalty. All focused on promoting daily actions to stimulate the client to make other purchases many other times!

Full assistance with planning, implementation, training, management of the client loyalty.

8. ADVANTAGE CLUB

An advantage club for the client to buy from the largest online stores and regional companies, generating sales for you.

With the Partners Network, your store may have an advantage club with over 170 online stores and regional partners, and your clients may get advantages and benefits.

We enable only those that may generate synergy with your business and are not direct or indirect competitors.






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CUSTOMIZED LOYALTY STRATEGIES THAT ARE THE MOST SUITABLE FOR YOUR BUSINESS!

9. PROMOTION DRIVERS

SOLUTIONS TO PROMOTE LOYALTY AND INCREASE THE AVERAGE TICKET

Tools:

  • Random selection module;
  • Prizes and capitalization bonds;
  • Wheel of fortune;
  • Redemption of the shopping cart;
  • Cross-selling;

THE BEST TOOLS TO KEEP YOUR CLIENT ALWAYS PURCHASING!

10. PROFITABLE RELATIONSHIP

TO STRENGTHEN THE RELATIONSHIP

Establish closeness and have better knowledge of the clients to offer products based on their profile and consumption habits.

Tools:

Ticket de Ofertas
Ticket de Ofertas

11. OFFER TICKET

Offer the right product at the moment the client is willing to buy..

The Offer Ticket, an exclusive equipment that offers each client exclusive and customized products selected according to the client’s profile and purchase habits. An innovation for those that wish to strengthen their relationships with the clients and get their loyalty.

WE DESIGN CUSTOMIZED LOYALTY STRATEGIES THAT ARE THE MOST SUITABLE FOR YOUR BUSINESS

Geolocalização

12. GEOMARKETING

CROSSING OF INFORMATION FOR SMART DECISION MAKING

Crossing using smart algorithms with IBGE data and purchase behavior of listed consumers to develop strategic actions and open points of sales based on the most advanced georeferencing technology

SMART SOLUTIONS FOR MAKING MORE STRATEGIC DECISION

13. CLIENT EXPERIENCE

RECORD AND MONITOR ALL MOMENTS AND CONTACTS OF THE CLIENT WITH THE COMPANY

Turn each new interaction into a relationship delivering value perceived by the clients when meeting their needs and wishes.

Tools: System to monitor the clients’ interaction in Multi-channels; Analysis and definitions of the standard behavior of individuals and groups; Reformulation, implementation and management to enrich and humanize the experience in all channels.

Pontos de Contato

UNDERSTAND THE NEEDS, TASTES, AND WISHES OF YOUR CLIENTS AND BRING THEM CLOSER TO YOUR COMPANY

Email marketing

14. MARKETING AUTOMATION

ENGAGEMENT OF CLIENTS FOR SALES AT A CLICK

Analysis, creation and implementation of automated rules to send promotions, to communicate and to strengthen relationships

Tools:

  • Sending of humanized, customized communications;
  • E-mail Drag and Drop;
  • Sms;

Support